Thank you for choosing us! We are committed to providing you with a safe, convenient, and efficient delivery experience. Please find below the details regarding order processing, shipping methods, and delivery times.
- Order Processing Time
Standard order processing takes 1–3 business days.
Weekends and U.S. federal holidays are not included in the processing time.
Once your order is confirmed, we will begin packing and preparing your items for shipment as quickly as possible.
After your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please note that processing times may be extended during promotional events or periods of high order volume.
- Shipping Destinations
We offer shipping services to customers within the United States and international destinations.
Please ensure that your shipping address is accurate and complete to guarantee successful delivery. Delivery times may vary for certain remote locations or addresses with specific delivery restrictions.
International shipping availability may vary depending on the destination country or region.
- Shipping Carriers
We select the most appropriate logistics partner based on the destination, package weight, and available shipping services.
Our primary shipping carriers include:
USPS (United States Postal Service): Suitable for standard packages and residential deliveries.
UPS (United Parcel Service): Offers reliable shipping and package tracking services.
FedEx: Provides a variety of shipping options and package tracking services.
For international shipments, we may use suitable international logistics providers or local delivery partners depending on the destination.
The specific carrier for your order will be indicated in your shipping confirmation notification.
- Estimated Delivery Time
Estimated delivery times are as follows:
Shipping Method
Estimated Delivery Time
U.S. Standard Shipping
5–8 business days
Expedited Shipping
2–4 business days
Express Shipping
1–3 business days
International Standard Shipping
10–20 business days
International Shipping to Remote Areas
15–30 business days
The timeframes above are estimates for transit only and do not include order processing time.
Actual delivery times may be affected by factors such as weather conditions, holidays, peak logistics periods, customs clearance procedures, and carrier operations.
International deliveries may require additional time depending on the destination country, customs inspections, and local delivery arrangements.
- Shipping Costs
Shipping costs for your order will be displayed at checkout.
Please refer to the information provided at checkout for specific shipping fees and available delivery options.
For international orders, shipping costs may vary depending on the destination country or region, package weight, dimensions, and available shipping services.
Please note that international shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, if applicable, are generally the responsibility of the customer unless otherwise stated.
- Order Tracking
Once your order has shipped, we will send you an email containing your tracking number and relevant shipping information.
Please note that it may take 24–48 hours for tracking information to be updated.
For international shipments, tracking updates may be temporarily unavailable while packages are in transit between countries or undergoing customs clearance.
- Shipping Delays
While we make every effort to ensure your order arrives on time, the following situations may cause shipping delays:
Severe weather or natural disasters.
U.S. public holidays or peak shipping seasons.
Operational or logistical issues experienced by the carrier.
Customs inspections or other unforeseen circumstances.
Incomplete or inaccurate shipping addresses.
International transportation delays or customs clearance procedures.
For shipping delays beyond our reasonable control, we will do our best to assist you in checking the status of your package.
- Shipping Address Changes
If you need to change your shipping address, please contact us as soon as possible.
Once an order has entered the shipping or transit process, we may not be able to guarantee that the delivery address can be updated.
Please carefully verify your shipping information before submitting your order.
- Lost or Damaged Packages
If your package has not shown any tracking updates for an extended period, is marked as “delivered” but has not been received, or arrives with damaged items, please contact us promptly.
Please provide your order number along with relevant photos or tracking details so that we can investigate the issue and provide an appropriate solution.
- Contact Us
If you have any questions regarding delivery times, shipping methods, or the status of your order, please reach out to our customer service team.
Customer Service Email: access@aurumvyrn.com
We are committed to providing you with timely and friendly assistance.